The Youth Hub is an  emergency accommodation service in London designed and run specifically for young Londoners either currently or at risk of being homelessness.

The pan-London project is a 26-bed service in London providing single, en-suite rooms for 18-24 year olds who are currently or at imminent risk of sleeping rough. It is run by New Horizon Youth Centre and Depaul UK and supported by the GLA and London Councils.

Several partners and statutory services refer young people into the project. Young people from across nearly each of the London boroughs have benefitted from this essential provision.

The hostel provides:

  • All of the essential items needed including toiletries
  • Financial support for extras including travel
  • 24-hour support staff on site providing guidance and advice
  • Personalised help to ensure young people find a home that suits their needs
  • Referrals out to other specialist organisations on a case-by-case basis

Young people are supported to move-on into longer-term accommodation. They also receive support for mental or physical health, substance misuse, employment, education and training or immigration advice.

The Youth Hub is an enormously in-demand service, providing a vital safety net for the most at risk, a safe place to stay in the short term as we find them somewhere to call home in the long term.


The Youth Hub pilot project (known as Hotel 1824) ran from a hostel in West London from March 2021 until May 2022. The pilot helped 174 experiencing or at risk of sleeping rough.

77 of our guests positively moved on to long-term accommodation, all with wrap-around, expert support. The project has proven its positive impact from the outset, 98% of guests were proven to have never had another night out sleeping rough.

You can hear about the impact of the project directly from the young people staying at Hotel 1824 in this video.

We are delighted to be running our second version of the project from a central London location.

Hear from the guests at our Youth Hub pilot project 'Hotel 1824'
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