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Hotel 1824 is the only emergency accommodation service in London designed and run specifically for young Londoners experiencing homelessness.

The pan-London project is a 40-bed service in London providing single, en-suite rooms for 18-24 year olds who are currently or at imminent risk of sleeping rough. It is run by New Horizon Youth Centre and Depaul UK and supported by the GLA and London Councils.

London rough sleeping outreach teams and local authority Housing Options Services can refer young people into the project. Young people from across nearly each of the London boroughs have benefitted from this essential provision.

The hostel provides

  • All of the essential items needed including toiletries
  • Financial support for extras including travel
  • 24-hour support staff on site providing guidance and advice
  • Personalised help to ensure young people find a home that suits their needs
  • Referrals out to other specialist organisations on a case-by-case basis

Young people are supported to move-on into longer-term accommodation. They also receive support for mental or physical health, employment, education and training or immigration advice.

Hotel 1824 is an enormously in-demand service, providing a vital safety net for the most at risk, a safe place to stay in the short term as we find them somewhere to call home in the long term.


In the nine months since opening its doors in March 2021 Hotel 1824 has welcomed 149 guests, who all received personalised move on support, enabling 85 young people to move on to safe long term housing after an average 54 day stay.

From the outset the project has proven its positive impact to support young people off the streets and to prevent them sleeping rough:

  • 42% were sleeping rough when accessing Hotel 1824
  • 58% would have been that or the following night
  • According to the Mayor of London’s CHAIN database, only two guests have slept rough after staying at the hotel.

You can hear about the impact of the project directly from the young people staying at Hotel 1824 in this video.


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